Last updated: March 2026 (updated)
Chasing Provence Retreats ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding that information.
By using our website at chasingprovence.com, you agree to the practices described in this policy.
Contact form submissions: When you reach out through our contact form, we collect your name, email address, and the message you provide. This information is stored securely in our database so we can respond to your enquiry.
Waitlist signups: If you join a retreat waitlist, we collect your email address so we can notify you when spaces become available.
Analytics data: We use privacy-friendly analytics to understand how visitors explore our site. This may include pages visited, referral sources, device type, and approximate geographic location. We do not track individual users across websites or build advertising profiles.
We use the information we collect to respond to your enquiries, keep you informed about retreats you have expressed interest in, and improve our website experience. We do not sell, trade, or share your personal information with third parties for marketing purposes.
Our website uses cookies — small text files stored on your device — to remember your preferences (such as your cookie consent choice) and to gather anonymous analytics data about site usage.
Essential cookies: These are necessary for the website to function and cannot be switched off. They include cookies that remember your privacy preferences.
Analytics cookies: With your consent, we use Umami (privacy-friendly page-view analytics) and Microsoft Clarity (session recordings, heatmaps, and interaction insights) to understand how visitors explore our site. Clarity may record mouse movements, clicks, and scrolls to help us improve the experience. Both tools are only activated if you accept cookies through the consent banner shown when you first visit our site.
We do not use advertising cookies or tracking pixels.
Our website is hosted on Vercel. Form submissions are processed through Vercel serverless functions and stored in Supabase, a secure database service. Both services process data in accordance with their own privacy policies and applicable data protection regulations.
We use Umami Cloud for privacy-friendly analytics (page views, referrers, device types) and Microsoft Clarity for session recordings and heatmaps. Both are only active when you have accepted analytics cookies. Umami does not use cookies and does not track users across websites. Clarity may set cookies to identify sessions.
We use Sentry to monitor JavaScript errors and ensure the site functions correctly. Sentry does not track browsing behaviour or use cookies — it only receives error data when something goes wrong, and is active regardless of your cookie preference as it is considered essential for site operation.
Vercel Speed Insights collects anonymous Core Web Vitals performance data (loading speed, visual stability) to help us optimise page performance. It is a first-party tool that does not use cookies and is active regardless of your cookie preference.
We use Google Fonts to display typography on our site. When you visit our pages, your browser may download font files from Google's servers, which may log your IP address. Google's privacy policy governs this data.
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. All data transmissions between your browser and our website are encrypted using HTTPS. Our database access is secured with service-level authentication and row-level security policies.
We retain contact form submissions and waitlist signups for as long as necessary to fulfil the purposes for which they were collected, or as required by law. If you would like your data removed, please contact us and we will do so promptly.
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to withdraw consent for analytics cookies at any time by clearing your browser cookies and selecting your preference again on your next visit.
To exercise any of these rights, please reach out to us through our contact page.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a revised "last updated" date.
If you have any questions about this privacy policy or how we handle your data, please reach out through our contact page. We are happy to help.